We are dedicated to maintaining transparency, integrity, and a polite atmosphere for each and every one of our creators and readers. We invite you to notify us of any content you have come across that you feel is offensive, inaccurate, or violates our policies. In order to maintain our platform as a reliable source of news and information, we appreciate your input and take all grievances seriously.
How to File a Complaint
It is straightforward and confidential to file a complaint with inBCN News. Here are some ways you can help us get better:
1. Determine the Problem : Indicate in detail the type of complaint you have, including if it is about factual errors, offensive material, copyright violations, or anything else. Giving us specifics makes it easier for us to handle your complaint.
2. Provide Relevant Information : To assist us with finding the content in question, kindly include any applicable links, article titles, author names, or timestamps.
3. Explain Your Concern : Justify your opinion that the content needs to be evaluated. We can better understand and resolve the problem more effectively if you can provide us additional background information.
4. Drop us Your Complaint : You can use the online form below to file a complaint.
What Takes Place Next?
Our editorial staff will thoroughly analyze the content after we receive your complaint. We might get in touch with you for more information if needed. Following our review, we’ll take the necessary steps in view of our findings, which can include updating, removing, or correcting the information as necessary. The results of the investigation will be communicated to you.
Dedication to Equality
We value your collaboration in keeping our platform responsible. In order to maintain inBCN News as a place for trustworthy, civil, and factual information, we aim to fairly and quickly handle each and every complaint.
We appreciate your support in helping us maintain the integrity and high standards that our community holds valuable.
What kinds of complaints can I file?
Factual errors, objectionable or inappropriate content, copyright problems, privacy concerns, or any content that you feel goes against our rules or principles can all be reported.
What information should I include in my complaint?
Please provide information such as the article title, author's name, publication date, a link to the material, and a description of your issue so that we can swiftly resolve your complaint.
Will my complaint remain confidential?
Yes, we maintain the privacy of all concerns. Only individuals working to resolve the matter will be able to see your identity and complaint information.
How long does it take to review a complaint?
Within 7 to 10 business days, our editorial staff strives to review and address complaints as soon as possible. However, depending on how complicated the problem is, certain cases might take longer.
Will I be notified about the outcome?
Yes, we will notify you of the results of our evaluation of your complaint and any further actions, including updates, corrections, and material removal.
Can I file a complaint anonymously?
Although anonymous complaints are welcome, giving us your contact information will enable us to get in touch with you for clarification if necessary and ensure a more in-depth investigation of your complaint.
What actions will inBCN News take if my complaint is valid?
We may remove content that violates our policies, update the content to meet our standards, or fix factual mistakes if we determine that the complaint is genuine. The type and intensity of the problem determine what we do.
Can I file multiple complaints about different issues?
If your complaints are on different topics or articles, you are welcome to submit more than one. To assist us properly handle each issue, please make sure your complaint is accurate and clear.
What if I disagree with the outcome of my complaint?
You can ask for more information or request a review if you're worried about the result. We are dedicated to equity and will make every effort to resolve any further issues.
Is there a time limit for filing complaints?
As soon as a problem is encountered, we urge the filing of a complaint. Although there isn't a hard deadline, we may maintain high standards of accuracy and quality by immediately resolving concerns.